GOVERNMENT OF BALOCHISTAN

Your voice —
reaches the CM's desk.gets an answer in 48h.needs no connections.

This is more than a complaint box — it is a promise. Every word is read, every file has a running clock, and anything that stalls rises on its own to the Chief Minister's desk.

37 districts3 languages — اردو · English · پښتو24/7 AI hotline0 connections needed
CM GRIEVANCE CELL · LIVE
The CM's Desk
Every complaint — read, routed, and watched
0sent for action
AWZ·1042
No water supply on Sariab Road for two weeks
Quetta · Water
CM DESK · SEEN ✓
✓ Every one read
Clock on every file
ILLUSTRATIVE REEL — REAL COMPLAINTS STAY PRIVATE
◆Quetta◆Quetta East◆Quetta West◆Awaran◆Barkhan◆Barshore◆Chagai◆Chaman◆Dera Bugti◆Duki◆Gwadar◆Harnai◆Hub◆Jaffarabad◆Jhal Magsi◆Kachhi◆Kalat◆Kech◆Kharan◆Khuzdar◆Killa Abdullah◆Killa Saifullah◆Kohlu◆Lasbela◆Loralai◆Mastung◆Musakhail◆Nasirabad◆Nushki◆Panjgur◆Pishin◆Sherani◆Sibi◆Sohbatpur◆Surab◆Usta Muhammad◆Wadh◆Washuk◆Zhob◆Ziarat◆Quetta◆Quetta East◆Quetta West◆Awaran◆Barkhan◆Barshore◆Chagai◆Chaman◆Dera Bugti◆Duki◆Gwadar◆Harnai◆Hub◆Jaffarabad◆Jhal Magsi◆Kachhi◆Kalat◆Kech◆Kharan◆Khuzdar◆Killa Abdullah◆Killa Saifullah◆Kohlu◆Lasbela◆Loralai◆Mastung◆Musakhail◆Nasirabad◆Nushki◆Panjgur◆Pishin◆Sherani◆Sibi◆Sohbatpur◆Surab◆Usta Muhammad◆Wadh◆Washuk◆Zhob◆Ziarat
FIVE DOORS IN

Pick whichever feels easiest — they all reach the same desk

Chat with Awaaz

Just type — Roman Urdu, اردو or English. Awaaz asks, you answer, it's filed.

Start chatting →
Web form

Three minutes, photos attached — your number arrives instantly.

File it now →
WhatsApp

Send a message — same tracking, same desk.

Coming soon →
AI phone call

Awaaz answers 24/7 — in Urdu, Pashto or English.

Call 081-9202424 →
Mobile app

Track your complaint from your pocket — Android first.

Coming soon →
Walk in

CM Secretariat, Quetta — reception will help you file.

Mon–Fri 9–4 →
Awaaz آواز
GOVERNMENT AI ASSISTANT · 24/7
اردوEnglishپښتو
THE AI THAT LISTENS

Just call — Awaaz talks, writes and files it for you

No forms to fight, no office queues. Awaaz listens in your language, notes what matters, and reads your complaint number back on the same call.

LIVE CALL · SAMPLE
STRAIGHT ACCOUNTING

Your complaint's journey — five seals

1
Filed

Form, call or message — your number arrives the same minute.

2
Read by AI

Understood within minutes and routed to the right department.

3
Department acts

A clock runs on every file — delays push it upward automatically.

4
Resolved

The department answers; everything lands on the record.

5
YOU confirm

We call you back — the file closes when YOU say it's fixed.

Government of Balochistan
CM Grievance CellGovernment of Balochistan
THE CM'S PLEDGE

“Every complaint can reach my desk.”

This system exists so your voice never dies in a drawer. Every week the Chief Minister is handed a report of the whole province — district by district, department by department. The heaviest cases sit on top, with names and reasons attached.

✓A number in the first minute — every complaint gets its own reference.
✓AI reads every file; no application goes unread.
✓A file closes only when YOU say the work is done.
HOW IT ENDS

Files that closed — because someone spoke

Composite examples drawn from the kinds of cases the cell handles — details changed, journeys real.

WATER · QUETTA

Two dry weeks on Sariab Road

Filed by phone in Urdu. Tanker dispatched in 48h, line repaired day six — confirmed by the caller herself.

6DAYSCITIZEN CONFIRMED
HEALTH · KHUZDAR

Medicines sold outside the hospital

Photos attached as evidence. Stock audit ordered; the file sat on the CM weekly brief until supply resumed.

11DAYSCITIZEN CONFIRMED
EDUCATION · KECH

A school with absent teachers

Three families filed together. Attendance verified by inspection; two transfers later, classes run daily.

17DAYSCITIZEN CONFIRMED
ENERGY · SIBI

A colony in the dark

Transformer failure reported at night by AI call. Flagged urgent — replaced before the week ended.

4DAYSCITIZEN CONFIRMED
PENSIONS · ZHOB

Six months of stuck pension

An old soldier's son filed from his phone. The clock pushed it up twice; arrears cleared in full.

21DAYSCITIZEN CONFIRMED
THE CELL, IN YOUR POCKET

Awaaz Balochistan — file it, track it, talk to Awaaz

Register a complaint with photos, follow every step of its journey, and speak to Awaaz directly. Android first, iOS next.

▶ Google Play — soon App Store — soon
AWAAZ آواز
Salaam, Quetta!
+ New complaint
🎙 Talk to Awaaz…
★ The CM desk runs every day
AWZ·1042
Water outage — Sariab
✓
Filed
✓
Read by AI
✓
Water Department
Resolved
A
Awaaz
The department has reached your Sariab site 🙌
Thank you!
Once it's fixed, we'll call you to confirm ✓
THE DOOR IS OPEN

Speak today — and make your voice part of the official record.

A three-minute form. A number that is yours by right. A system that doesn't forget.

File a complaint
AWAAZ · AI ASSISTANT
Salaam! I'm Awaaz — tap me and we'll file it in chat.